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Deliver Relevant Customer Engagement with B2C and B2B Ecommerce via an Integrated System 

Deliver Relevant Customer Engagement with B2C and B2B Ecommerce via an Integrated System 

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Managing your B2C and B2B ecommerce sites separately is a tiresome and complex thing. With NetSuite B2B and B2C Ecommerce, thriving ecommerce businesses can deliver the relevant, engaging customer experiences. Additionally, you can make the most of B2C Ecommerce Solutions to offer your B2B customers a B2C-like experience that exceeds expectations, on sites orchestrated to meet the unique requirements of business buyers. 


B2B Ecommerce

Ecommerce businesses can create sites to drive better engagement of business buyers and maximize their purchasing efforts. Also, businesses can save time while providing the same intuitive, information-rich shopping experience through a B2C Commerce Cloud. You can offer buyers the capability to manage all aspects of your business relationship, including online quote requests, view account balances, and make online invoice payments. 


Ecommerce businesses can select from an array of prebuilt, mobile-optimized themes to design the site that best reflects your brand. You can simplify shoppers to find, learn about, and buy your products with extensive features, including alternative images, product comparisons, saved shopping carts, and creation of lists. 

Additionally, it offers intelligent product recommendations based on predictive algorithms allows businesses to deliver the most relevant upsells, cross-sells, and related items. 


It offers extensive tools to purchase online, including routine, repeat and bulk ordering capabilities. With NetSuite B2B and B2C ECommerce, you can: 

  • Allow shoppers to request a quote, check the status, and convert the quote to an online sales order.
  • Easily and effectively reorder items from past purchases. 
  • Create targeted online catalogs personalized to different segments of shoppers based on geographic region, previous transaction history, or account type, and status.  


Businesses dealing across ecommerce can automate and expedite billing process by giving shoppers the ability to review and manage payments online. You can provide business accounts their negotiated prices, terms, and credit limits. It delivers payment methods like invoice billing and ACH processing.  

Account Management  

Business buyers can have direct access to review account balances, deposits, and credit memos. It enables self-service returns management for shoppers to initiate an online return authorization. Ecommerce businesses can improve engagement and client satisfaction by allowing customers to submit queries directly to your support desk.  

B2C Ecommerce

By leveraging the core capabilities of B2C Commerce functionality, you can deliver the engaging and personalized shopping experiences expect on any device. B2C Ecommerce Platform makes it easy and simplified for shoppers to find, know, and buy your products and services with a host of features. These may cover image galleries, product comparisons, descriptions, faceted navigation, advanced site search, social sharing, ratings, and reviews. 

NetSuite B2C Ecommerce Benefits

  • Unified Platform— You can make the most of B2C Ecommerce to mitigate integrations between separate systems. A unified ecommerce, POS, inventory and order management, financials support your business growth and success.  
  • On Any Mobile Device— Ecommerce businesses can grab responsive design to create content once and automatically adjust site screen sizes, and capabilities for different devices. 
  • Customize without Development— Connecting with an accredited NetSuite Solution provider can help you with Salesforce B2C Commerce that allows adding features and functionality with native and third-party extensions. 

To deliver exclusive and relevant shopping experience, exceed customer expectations efficiently, and retain customer engagement in the long run, NetSuite B2B and B2C Ecommerce functionalities can be the best preferred choice. To drive maximum business outcomes out of such adaptive solutions, you can connect with our experts and save both time and hard-earned pennies. We offer industry-rich expertise and leverage our years of experience across successful deliveries to help you thrive in the advancing world without much hassle.  

For more details around NetSuite Ecommerce for B2B and B2C business, write to us at info@netsuiteexpert.in  Or Schedule A Demo 

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