Today’s successful companies are agile and responsive to their customer’s needs. Where possible, they’ve replaced manual processes with automated ones, so they can respond quickly.
NetSuite provides a seamless flow of information across the entire customer lifecycle. NetSuite delivers powerful Customer Relationship Management (CRM) capabilities, including Sales Force Automation (SFA), marketing automation, customer support and service, ecommerce and flexible customization, all in a single cloud CRM solution. Along with this NetSuite CRM also includes powerful sales performance management, order management and partner management.
You can easily integrate NetSuite CRM with your existing ERP investments. With NetSuite your sales people can organize their workday, and you can deliver sales quotes that are impressively accurate. This will provide your customers with truly professional service and allow you to work at top efficiency.
Solution Highlights
- Powerful Sales Force Automation
- Sales Forecasting and Quota Management
- Comprehensive Upsell, Quote and Order Management
- Automated Incentive Compensation Management
- Out-of-the-Box Marketing Automation
- Customer Service and Support
- Real-Time Dashboards, Reporting, Analytics and Planning
- Integration with Ecommerce Platform
- Partner Relationship Management
NetSuite CRM provides full control over every element of the partnering process, including joint marketing campaigns, lead management, pipeline management, order processing, and commissions and royalties. NetSuite integrates with Yammer and Qontext using its SuiteSocial platform, improving collaboration and overall sales productivity.
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